India’s digital drive
India’s banks are transforming. They are investing heavily in digital technologies to catch up with leading global competitors offering wide-ranging and sophisticated services. At the same time, current innovations, such as the IndiaStack, are creating a rapidly growing digital citizenry. These digital consumers are increasingly demanding that India’s banks not only keep pace with global leading practices, but leapfrog far beyond them by developing new, uniquely Indian products, services and business models. By adopting new strategies that incorporate the principles of Digital Reinvention™, as well as embracing rapidly advancing technologies such as artificial intelligence (AI) and cognitive computing, India’s banks can challenge global leaders to be among the strongest, most dynamic in the world.